Refund policy
Returns & Refunds
Because all of our products are made to order specifically for each customer, we generally do not accept returns or exchanges for items ordered in the wrong size, color, or by mistake.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you received the wrong item, please contact us within 30 days of delivery at bryan@worldsgreatestpilot.com.
Please include:
- Your order number
- A brief description of the issue
- Photos showing the problem
Once we verify the issue, we'll arrange for a replacement or refund at no additional cost.
Please do not return any products without contacting us first. Most issues can be resolved without requiring a return shipment.
Returns
Returns are accepted only if authorized in advance. If a return is required, we'll provide instructions on where to send the item. Do not send products to the return address on the package unless instructed to do so.
Refunds
Approved refunds will be issued to your original payment method. Please allow several business days for your bank or credit card company to process the refund after it has been issued.